Thirteen family of the 24 flight MH17 victims, whose remains were brought home in two flights last Friday and Saturday, are currently receiving counselling to face the reality of losing their loved ones.

Women, Family and Community Development Minister Datuk Seri Rohani Abdul Karim said they received counselling service from day one of the incident, which would continue until the remains were brought back.

“The family members will start to break down after the burial ceremony because before that they are surrounded by relatives and that is the time our counsellors begin their work,” she told reporters after visiting the Malaysian Cricket Association here today.

She said at the current phase family members had accepted the fact that the incident occurred but could not accept that their loved ones were no longer around and questioned why it involved their family members.

Meanwhile Rohani said the government did not rush to issue statements on the return of the victims’ remains as it was determined by the government of the Netherlands.

“The problem is that we will not know until Amsterdam confirms the matter to handle the remains after they are identified which takes about at least one week for the documentation process,” she said.

She said the family would only be notified and the necessary arrangement made after being confirmed by the government of the Netherlands.

At present 24 remains of the MH17 victims had been brought back to Malaysia with two, whose identities were withheld upon the request of their families.

Flight MH17, which was carrying 298 passengers and crew, was shot down in Donetsk, east Ukraine on July 17 Julai while on the way from Amsterdam to Kuala Lumpur.

There were 43 Malaysians, including 15 crew members on board.